Driving an Investor-Relationship Focus for a Global Fund Manager
Over the course of a decade, ISG partners with a global fund manager to proactively deal with its most important investor relationships.
Learn moreClient Stories
Filter By:
Restoring Relationship Credibility to Win New Business
ISG helps guide a major technology provider in a stalled relationship with a global energy company to assess and reset the relationship, restore trust and win new business.
Learn moreUsing Relationship Assessment to Transform IT Delivery
ISG helps guide an Australian utility company through several changes to its IT operating model during a seven-year relationship focused on business alignment and end-user requirements.
Learn moreEnsuring a Multinational Insurer’s IT Users Are Ready for Change
ISG helped an insurance company reduce the impact of change and make a smooth transformation that resulted in over $1 million in savings.
Learn moreDelivering “Noiseless” Transitions: OCM Support for Sourcing & IT Updates
ISG uses organizational change management (OCM) to prepare more than 40,000 workers at a global engineering solutions company for outsourcing, insourcing, and IT and business-process updates.
Learn moreEnabling Service Management Transformation for a Global Mining Client
ISG combines organizational change management (OCM), target operating model and IT service management expertise and our relationship-health tool to help one of the world’s largest metals and mining corporations ready 47,000 workers for a new ServiceNow platform, related IT processes and organizational changes.
Learn morePreparing a Top Healthcare Organization for New Employee Systems
ISG combines organizational change management (OCM), training and targeted communications at a well-known healthcare system already dealing with the COVID-19 crisis to ready about 20,000 workers for new employee HR and payroll systems.
Learn moreProviding Ongoing Training for a Global Banking Giant
ISG enables one of the world’s best-known banking and financial services companies with a long-term solution for training-development capacity issues and training support for 40,000 new employees.
Learn moreImproving the Provider/Client Relationship
A multibillion-dollar IT provider was approaching a large contract renewal and knew it was likely to lose the strategic client’s work to a rebid without significant changes. ISG helped both parties assess the challenges in the current state of the relationship and make needed course corrections.
Learn moreHelping a Gaming and Hospitality Giant Move to New Hotel Systems
ISG used organizational change management (OCM) to prepare thousands of workers for new lodging-management systems and the new processes that come with them. Our work included leadership alignment, analysis of stakeholder groups and business impacts, a comprehensive communications plan and support for training.
Learn moreUsing OCM and Communications to Prepare for Big IT Changes
ISG readied hundreds of workers for major changes to their IT processes and applications. Learn how we quickly partnered with a managed-service provider leading an IT transition to enable the move to a new IT service desk, a self-service portal and ServiceNow tools to manage IT requests.
Learn moreAchieving the Future of Training and Continuous Learning
A growing American dairy company receives a cutting-edge learning strategy and training program to bring modern software and processes to its team members at farms and organic processing plants.
Learn more