Emerging Technology Consulting

Shafqat Azim is a Partner in ISG’s Digital practice and leads ISG’s Technology Modernization, M&A and Global Security practices. He brings more than 30 years of business and IT experience to the firm, including international business management experience in Southeast Asia and Europe. He leverages his personal expertise, experiences and successes, enabled by and ISG’s competencies and solutions to help Fortune 1000 global service providers and end client enterprises adopt and scale digital strategies and innovative business/technology models.

Prashant Kelker is Chief Strategy Officer of ISG, Partner of ISG Americas Consulting and a member of the ISG Executive Board (IEB). He was named to the IEB in January 2023. Prashant was appointed Chief Strategy Officer in 2018, responsible for developing the firm’s three-year strategic blueprint, and he was instrumental in the development of our highly successful ISG NEXT operating model in 2020.

In January 2023, he was named to the expanded role of Partner, Americas Consulting, bringing together all our advisory capabilities in the region to support our commercial and public sector clients in response to the growing convergence of digital technology and enterprise operating models, business processes and revenue-generating connected products and services.

Prashant joined ISG in 2012 from Accenture, initially working for our DACH business and based in Germany. He moved with his family to the United States in 2018. Prashant earned his MBA from the Indian Institute of Management in Bangalore and a BE in electronics from Bangalore University in India.

Namratha Dharshan is chief business leader for ISG Research. With more than 16 years of experience in IT/BPO outsourcing research, she has developed expertise in business processing outsourcing and customer experience broadly focused on horizontals such as finance and accounting and contact center. Her research focuses specifically on customer experience as it relates to digital transformation, omnichannel, analytics, AI and automation.

Sarah Diaz joined ISG in October of 2020 and is a Principal Consultant within the Digital Strategy and Solutions group focusing on Future of Work and Enterprise Agility engagements. She is working to identify how the Office of the Future may change in order to ensure a safe office environment for employees post pandemic. She also works with clients to guide on how to transition into a Product Aligned Organization.

As a Senior Consultant on the Emerging Technology and Innovation team at ISG, Ryan specializes in helping clients unlock their potential through strategic technology and operational guidance, strong data analysis and data modeling, technical documentation, and effective solution designs. With a reputation for delivering exceptional results, Ryan’s client-centric approach combines innovative thinking and tailored solutions to drive success.

Mitch Whitus is a driven and detail-oriented Consulting Manager with a passion for leveraging data analysis to help clients achieve operational and organizational excellence. Mitch develops complex financial models to analyze cost trends and industry data to identify patterns and cost optimization opportunities.

Patrick Huebner is a Senior Consultant at ISG.

In ISG, Olga supports our advisory capability in developing digital solutions with special focus on data and analytics. Olga’s extensive knowledge of analytics and data engineering framework combined with hands on experience in complex transformational projects results in unique insights invaluable for effectively assessing the data analytics solutions for ISG’s clients.

As ISG’s Business Transformation team, Shriram brings 25+ years of experience in operational roles, entrepreneurial startups that were instrumental in specifying, architecting, building, and rolling out multi-billion-dollar initiatives in various industry verticals. He offers ISG clients his comprehensive digital imagination and adoption experience for their mission critical initiatives and their innovation ventures. 

Nivesha is a part of ISG India Consulting Practice and adds value to the client projects with her deep expertise in digital transformation, sourcing strategy, financial controlling, benchmarking, and IT strategy. She has experience in cost optimization, sourcing management, operating model, budgeting, forecasting, financial planning, and has served clients in healthcare, digital assets, and insurance verticals. She is also a core member of “Emerging Technology and Innovation” practice.

Gowtham Sampath is a Manager with ISG Research focusing on emerging technologies and their impact on businesses. He is also responsible for authoring Provider Lens quadrant reports for Banking Industry Services and Analytics Solutions & Services market. Gowtham’s responsibility includes authoring ongoing research articles and blogs on the data analytics market covering a broad spectrum of verticals and across functional domains. In his role, he also works with advisors in addressing enterprise clients' requests for ad-hoc research requirements within the IT services sector, across industries. 

Adrian Cruz is an ISG Senior Consultant within the Digital Practice focused primarily on the Cloud Strategy Team, Project Estimation-as-a-Service Team and Data & Analytics Team with a specialization in Computational Data Analytics. With a driven and motivated mindset, he strives to achieve operational excellence for all his clients by seeking innovative and creative solutions to enhance business models for the digital future.
While at ISG, Adrian has produced impactful solutions for both internal and external facing projects. From a client perspective, Adrian has provided Data & Analytics Benchmarking services for over 10 clients within a span of a year, Project Estimation-as-a-Service expertise for over 30 projects at a leading energy and utilities organization, and Cloud Strategy solution development for a public sector client with a reach of over 8 local counties and a nationwide network for other services looking to be migrated into the cloud. Internally, Adrian has developed automation tools to increase efficiency in processes such as reporting, decision models, and matching algorithms using Python. He also currently leads the ISG Cloud+ Certification Program which provides advisors the opportunity to obtain Cloud related training.

Ryan is a Principal Consultant in the Digital Engineering advisory group under the Americas Consulting. He is a seasoned thought leader and delivers strategic roadmaps to clients across different industries and advises on advanced technology trends, enterprise architecture and digital transformation strategies.

With over 15 years of IT Leadership and Project Management experience, he recently joined ISG in 2023. He is actively involved with clients through the Strategy Realization Office and contributes to the internal ISG research team focused on Emerging Technology & Innovation with a focus on Generative AI.

Will Johnson is a Consultant within ISG’s Digital Strategy and Solutions group focused on understanding organizations’ business needs and providing them with well-informed technology solutions. Will has a passion for emerging technologies and innovation and serves as a key member of the ETI team. Through his diverse work experiences and entrepreneurial mindset, Will is continuously innovating and providing strategic insights to his clients to achieve the upmost standard of technology and overall success. Recently joining the team at ISG, Will has already played a huge role in the success of a large IT transaction. This allowing him to bring his skills and insights to our clients from day one. 

SIGNATURE TRAITS
Entrepreneurial. Compassionate. Solution Oriented. Dedicated to Client Success. 

WHY YOU’LL LOVE WORKING WITH HIM
Will has the ability to emerge himself from a client perspective and truly see the most desired solution. Being extremely personable and passionate, Will is able to build enduring relationships with each of his clients. 

Tyler Simpson is a Consulting Manager at ISG.

Kevin Kaminski is a Senior Consultant who provides exceptional consulting and analytic skills in today’s growing world of technology. With a great understanding of project management, communication, and team-leading, Kevin is a great asset for ISG and its clients.