Getting the Most Out of Defined Contribution Managed Account Services
Defined-contribution plan sponsors in the enterprise HR Benefits team play a crucial role in managing the defined-contribution plan.
Advisory
HR Technology & Transforming HR
Expert advisory services and insights on HR transformation, HR technology, HR outsourcing and more.
What Is Transformational HR?
It’s HR that engages the workforce of tomorrow, drives operational efficiency and delivers value to the business in a new way.
Transforming HR means reorienting the role HR plays in the organization. Rethink your operating model and boost its capabilities by leveraging the right technology, the right delivery model and an effective sourcing ecosystem.
HR Transformation
Reimagine the Employee Experience
The
workplace of the future requires the workforce of future. How do you attract and retain top talent?
You need a workforce strategy that not only aligns HR with business goals but also leverages HR as an enterprise leader. Optimize processes, roles, and shared services so you can help the business define success – and lead the charge.
HR Technology
Revolutionize HR with Technology
Is your HR technology holding you back? Manual processes and inflexible systems are frustrating and inefficient.
You need to balance technical architecture, data security and the use of emerging technologies like machine learning and chatbots with a deep understanding of HR functionality, processes and user expectations.
HR Outsourcing
Optimize Sourcing to Save
Wondering if there’s a better way to “get it all done?” HR has a broad set of outsourcing markets—from HR contact centers and payroll administration to recruitment and learning, there are outsourcing partners to support your team.
ISG’s HR Technology & Transformation experts are the market leaders in helping enterprises transform their HR organizations through strategic use of outsourcing. We bring the domain experience, sourcing know-how, best-in-class methodologies
and world-class market data you need to assess, source, benchmark and manage your HR delivery partner relationships.
In a highly competitive and technologically maturing HCM marketplace, ISG's Stacey Cadigan, Partner at ISG, and Greg Vickrey, Director at ISG, sit down to share their thoughts on HCM differentiators that truly matter, the investments being made by leading software providers in their product and how an enterprise organization can evaluate a long-term strategic partner.
Featured Insights
Featured Event
Xperience Summit (New York)
Join us on March 18 - 19, 2024, in New York City to explore the latest CX trends and take home an action plan to turn your organization into a customer-first enterprise.
Register nowISG Research
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
Get the insight and guidance you need to accelerate growth and create more value.
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Research
Digital transformation continues to reshape the healthcare ecosystem
Digital transformation continues to be a priority among service providers operating in the U.S. They continue to revolutionize healthcare by enhancing efficiency, accessibility and quality of patient care. Integrated electronic health records (EHRs) streamline information sharing among healthcare providers, fostering a more cohesive and patient-centric approach. Telemedicine services use digital technologies to enable remote consultations, improving access to medical expertise and reducing geographical barriers. Data analytics and AI empower healthcare organizations to derive meaningful insights, leading to more informed decision-making, personalized treatments and proactive health management. Overall, the synergy between digital transformation and IT services is reshaping the healthcare landscape, driving innovation and optimizing patient and provider outcomes.
Research
Intelligent automation solutions play a crucial role in driving business growth strategically
The intelligent automation services market in the U.S. and around the globe is undergoing dynamic changes driven by the integration of advanced technologies, a focus on hyperautomation, the shift towards cloudcentric
solutions, increased emphasis on security and compliance and a growing trend towards customer-centric offerings. IT service providers play a pivotal role in shaping and delivering these trends as they cater to
businesses’ evolving needs in an increasingly automated landscape.
Research
“More for less” is the operating mantra for the telecom, media and entertainment industry
Over the last couple of years, North American telecom, media and entertainment enterprises have navigated through inflation, continued competition, regulatory hindrances, layoffs and disruption of business models. With the widespread rollout of 5G and fiber-to-the-x (FTTx), growth in data traffic continues unabated. Enterprises are balancing variety, accessibility and quality of content with freemium models. Technological advancements have however reduced data carriage costs, accommodating users in a regulated industry where spectrum and customer attention are always scarce.
Research
Analytics investments in data and cloud are the cornerstones for deploying and scaling Generative AI
The year 2022 left a marked impact on the global and U.S. analytics market with Generative AI (GenAI) and large language models (LLMs) getting unprecedented attention and playing a substantial role in driving growth. In 2023, enterprises and providers were making investments and taking initiatives to convert the GenAI hype into reality by generating the necessary momentum. This momentum, with the backdrop of enterprises increasingly relying on data-driven decision-making, further propelled the growth of the analytics market in the U.S. Ongoing economic uncertainty combined with reduced consumer activity has pushed enterprises to seek new ways of generating revenue, based on strong data-led business decisions.
Research
Risk Management is Essential for AI and Generative Development
The recent launch of the AI Alliance, a coalition of more than 50 corporations and research institutions engaged in artificial intelligence (AI) development (including AMD, CERN, Cornell University, Dell Technologies, IBM, Intel, Linux Foundation, Meta, NASA, Oracle, ServiceNow and Sony Group), aims to achieve the following objectives:
