ISG Digital Dish Episode 16: Invisible Differences

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The differences between men and women have been the subject of thorny debates for centuries. Still today, stories can be found in the media that vastly exaggerate these differences. Yet, much of modern research fails to support many of the gender-based stereotypes with which we are all familiar. Numerous studies have shown that the differences between men’s and women’s brains are far less profound than previously thought. If these differences are so slight, then do they really matter? And how do they impact women in the workplace?    

Our guest on this episode of the ISG Digital Dish not only believes they matter, she believes they must be recognized and managed so women can thrive as leaders. Join host Jeanne Cuff as she talks to entrepreneur and executive coach Marsha Clark. Through her leadership and executive development programs, Clark has supported and empowered many women to achieve their full leadership potential. Listen in as Clark shares her insights about how women can bring their best, most authentic selves to the table. She also discusses her recently released book Embracing Your Power: A Woman’s Path to Authentic Leadership and Meaningful Relationships.

 


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Meet the hosts

Lois Coatney

Lois Coatney

What she does at ISG

Lois Coatney has been the ideal guiding advocate for her Fortune 500 clients, whom she has consistently helped get the most value out of their service providers and supply bases. That’s because, for more than two decades, Lois was the service provider. Today, as ISG’s President of Americas Sales, she is central to driving the firm’s revenue and growth.

Past achievements for clients

Throughout her career, Lois has consulted clients on their operating models and organizational designs so that they can work most effectively internally. She’s pivoted that experience to her approach to her current role, which goes much further than looking at the numbers and bottom line. She examines what ISG’s strengths are and considers how the firm can put its best foot forward to sell its services. Pairing that with a deep understanding of clients’ needs and of ISG’s function in the market, Lois makes decisions on how the firm can enhance those same offerings. She also views her work as a worthwhile means to strengthen ISG’s client relationships, which she contributes to by mentoring ISG account executives.

Lois’s expertise in contracting, experience in supplier management and willingness to travel across the globe to create something new and modern have enabled her to:

  • Lead and roll out ISG GovernX®, a tool that directly helps clients and their businesses manage third-party risk, solve governance and service integration challenges, and drive optimal performance of their sources.
  • Help a large governmental client migrate their $2.2 Billion annual IT spend to a consumption-based procurement model.
Lois’s current title may include “Americas,” but her prowess in service provider performance and relationship management, IT portfolio design and management and product ownership over the past 30 years has made its way all over the world to support nearly every industry ISG serves.

Jeanne Cuff

Jeanne Cuff

Jeanne Cuff is an Associate Director in the Governance Services-Managed Services organization who brings a broad set of experiences to support ISG clients. Jeanne has over 20 years of senior leadership and consulting roles in operations, human resources, network and SaaS.

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