Hello. This is Stanton Jones with a special video edition of what’s important in the IT business services sector this quarter.
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THE BIG 3 FOR 3Q23
As we just discussed on the third quarter 2023 Index call, mega-deal activity led to record-setting managed services growth, enterprises are both investing in and divesting from global capability centers, and generative AI use cases are quickly maturing in industries like BFSI and in functional areas like code generation.
Here’s a quick recap:
About the author
Stanton Jones
Stanton leads ISG's Index research, helping providers, investors and ISG clients make sense of the global IT services sector. Stanton’s weekly newsletter, the Index Insider, is read by thousands of market stakeholders each week. An ISG Digital Fellow, Stanton has been quoted in Fast Company, Forbes and CIO.com, and has appeared on national cable news.
