A holistic order management solution reduced complexity in a growing area of business

Coles is a supermarket chain in Australia with a growing export business that includes dry grocery and fresh produce goods. With many different products demanding many different processes the client realized they needed a solution that would help them keep up with the growing complexity of their export business. Capgemini partnered with Coles to develop a solution designed to scale with minimal maintenance, providing new controls for both customers and internal stakeholders. This solution delivered new efficiency and customer satisfaction to the client.

Designing the capability for continuous digital transformation

A quick-service restaurant group with a large delivery business wanted to better meet their customers’ expectations for high-quality digital services. Their goal was to augment their delivering, testing, and engineering capabilities to prepare them to mature their technology. The client partnered with HARMAN Digital Transformation Solutions (DTS) to transform their technology platforms, services, and operations. This solution significantly helped them to roll out new digital services and capabilities without any disruptions in technology, services, and solutions to accelerate their maturity levels. The automation and other changes made by HARMAN DTS saved hundreds of hours of labor, and in optimizing their FTEs.

Launched a first-of-its-kind digital customizable fashion showroom experience to engage luxury buyers

Traditionally, luxury fashion was purchased in-person by wholesale buyers viewing goods in a showroom or at a fashion show. The ORDRE Group, a global fashion technology company, wanted to provide the fashion industry with a digital product that could replicate the showroom experience online.

ORDRE selected Hexaware as a partner to build and scale a platform called Ordre Meta, a fashion-tech digital experience platform. It features immersive features to offer fully customizable ecommerce experiences to luxury brands.

Modernizing a facilities service center revolutionized the employee Experience

Woolworths owns and operates a chain of supermarkets in locations across Australia and New Zealand. They wanted to improve their operations and employee experience. Hexaware took over end to end store operations services including support for a number of critical devices. This helped the client achieve an efficient, work first environment which boosted employee satisfaction scores by 40%.

Deep analytics tools deliver in-house and third-party insights where other efforts failed

Stonegate Group owns and operates more than 300 pubs in the U.K. They needed a data and analytics solution to help them grow in a competitive market. They partnered with Datalytyx, an Mphasis company, to help them develop a solution which could leverage their in-house sales data and third-party market research. This solution provided the client with insights and capabilities which helped them make more profitable decisions and expand their business.

With frictionless buying, a new shopping infrastructure seeks to reinvent the grocery experience

Nourish and Bloom Market, a new grocery store in Georgia, was founded with the goal of expanding people’s access to local, nutritious, and sustainable food. They partnered with UST to develop a frictionless grocery store experience, with automatic checkout in a low-staff, digital-first model. By developing a solution based around technology such as QR code log-ins, UST helped the client realize their modern grocery store concept. They now plan to expand this model to another 500 stores with UST through a SaaS model.