As the effort to slow the COVID-19 virus disrupts our lives, organizations are swiftly reacting to their governments’ calls to close offices and limit or ban social gatherings by asking their employees to work from home. What does this degree of disruption mean for businesses in the short, medium and long term? What measures can we put in place now to weather the storm and ensure we emerge in the best possible shape?
Listen in to this special edition of the ISG Smartalks™ podcast as host, Barry Matthews, speaks to ISG Partners Bill Huber and David Lewis about the practical steps businesses can take to protect their revenues and manage costs during these uncertain times. Now more than ever organizations need a roadmap. Re-evaluating supply chains, business continuity plans and contracts are essential first steps as we respond to the current public health and economic crisis. Cloud solutions, as-a-service technology, automation and careful supplier management each will play an important role in allowing businesses to retrench and scale up again quickly when the worst is behind us.
There’s no doubt many parts of business operations will be permanently impacted. An organization’s ability to survive and recover will depend on the actions its leaders take now. Human ingenuity is strong, and we believe innovative technologies and responsible work protocols will emerge from the ashes of the COVID-19 virus outbreak.
Join the webinar: COVID-19 – Top 5 Actions to Deploy Immediately
Meet the hosts
Bill Huber
Signature traits: Big picture systems thinker and sourcing expert. Transformation and cost optimization-focused. Pragmatic and experienced.
Bill works with the world’s leading companies to identify, implement, and accelerate improved capabilities and better ways of working, and to align and optimize the network of strategic suppliers and partners. These efforts have driven hundreds of millions in savings for his clients.
Recent projects include helping major manufacturers and healthcare companies to implement broad cost optimization strategies, assisting utilities and medical device companies with their SAP strategies, assisting a leading fashion brand with its IT transformation, eCommerce, and SAP implementation, and working with a global cruise line on negotiation of its reservation and loyalty platform. Prior projects include:
- Leading several global ITO and BPO projects for the leading cereal and snack food company
- Infrastructure outsourcing for a leading regional US Bank
- Implementation of an IT capabilities facility for a low-cost carrier
Prior to his current position, Bill lead ISG’s software advisory practice, lead ISG’s healthcare vertical, co-led ISG’s BPO practice and was a director in ISG’s strategy practice.
